Private Health Industry oversight

PHIO protects the interests of people covered by private health insurance by:

  • taking complaints about health insurance matters
  • providing information and advice
  • helping health insurers and health care providers resolve contract disputes so consumers are not impacted.

For more information about Private Health Insurance and how you can make a complaint, view our Private Health Insurance complaints page.

PHIO’s complaints handling service is independent. We listen and do not take sides.