About us
The Office delivers this outcome through its purpose to:
- Contribute to maintaining the integrity of entities serving the Australian community by providing assurance that the Australian Government entities, prescribed private sector organisations and higher education institutions we oversee act reasonably and treat people fairly.
- Influencing systemic improvement in public administration in Australia.
We achieve this through complaint handling, conducting investigations, conducting visits and inspections, encouraging good public administration practices, and administering a specialist redress scheme.
