Information for Agencies

Departmental Secretaries, Chief Executive Officers and other heads of Australian government agencies and Commonwealth companies play a key role under the PID Act as principal officers.

A principal officer needs to:

• appoint a sufficient number of authorised officers to receive disclosures in the agency
• ensure the authorised officers are readily accessible to current and former public officials and contracted service providers who belong to the agency
• establish written PID procedures for the agency and ensure these are accessible for current and former public officials and contractors who belong to the agency
• broadly promote the PID scheme to public officials and contracted service providers as a safe and effective way to speak up about wrongdoing
• promptly act to address allegations of wrongdoing by public officials
• delegate only those powers and responsibilities as are necessary for the effective operation of the PID scheme
• influence an organisational culture that supports public officials who speak up about wrongdoing and does not tolerate reprisal against them
• drive change to address problems uncovered through the investigation of disclosures made under the PID Act
• provide ongoing training and education on the PID Act to all public officials belonging to an agency
• ensure those appointed to a position that may require them to discharge their functions or duties under the PID Act, are given training and education appropriate for the position within a reasonable time.

The following resources for Agency Heads (Principal Officers) includes amendments to the PID Act:

• New responsibilities of Principal Officers
• Information sheet - Responsibilities of Principal Officers
• Guide - Agency Guide to the Public Interest Disclosure Act 2013
• Guide – Responsibilities of Officers with a role in the PID scheme
• FAQs

Please see our Tools and Resources page for further resources including Notification Forms, FAQs and our Agency Guide to the Public Interest Disclosure Act 2013.

Authorised officers are public officials working within Australian Government agencies who have been appointed to accept PIDs about their agency, and from the officials who belong to it. Under thePID Act, authorised officers have the responsibility for receiving, assessing and allocating PIDs.

Authorised officers must be appointed in writing by the head of the agency (the principal officer). There must be sufficient authorised officers who are accessible to current and former public officials to make a PID. Information about how to make contact with authorised officers should be easy to find on an agency's internal and external facing website.

Authorised officers need to:

• provide advice to public officials about the PID process, including how to make a PID, how the protections and immunities apply, and the reprisal risk assessment process
• assess all allegations of wrongdoing under the PID Act and decide if they constitute a PID
• obtain consent to disclose the public official's name and contact details for the purpose of handling the PID and adhere to the PID Act confidentiality and identity protection requirements
• advise the individual about the circumstance (if any), in which a disclosure must be referred
• identify and address any possible conflict of interests that may affect the handling of the PID
• take reasonable steps to protect public officials who belong to an agency against reprisals that have been, or may be, taken in relation to a PID that has been made, may have been made, are proposed to be made, or could be made to the officer
• allocate the PID to the principal officer or an appropriately delegated PID investigator
• notify the public official, the Commonwealth Ombudsman and the principal officer if the matter is a PID and of the allocation decision
• notify the National Anti-Corruption Commission if, during the course of performing their duties, they become aware of corrupt conduct that is serious or systemic
• make appropriate records of their decision making.

The following resources for Authorised Officers includes amendments to the PID Act:

• New responsibilities of Authorised Officers
• Information sheet - Role of Authorised Officers
• Guide - Agency guide to the Public Interest Disclosure Act 2013
• Notification form - Notification of allocation or reallocation (NEW)
• Notification form – Notification of decision not to allocate (NEW)
• Notification form – Notification of a stop action direction (NEW)
• FAQs

Please see our Tools and Resources page for further resources including Notification Forms, FAQs and our Agency Guide to the Public Interest Disclosure Act 2013.

The PID Act requires Agency Heads (Principal Officers) to investigate PIDs. The investigation function may be delegated to a public official within the principal officer's agency.

Officers charged with the responsibility for investigating PIDs should:

• promptly inform the discloser that their PID is being investigated and the estimated length of the investigation, and explain the investigation powers and discretions to not investigate under the PID Act
• identify and address any possible conflict of interests
• investigate and make enquiries as they see fit in relation to the disclosable conduct
• notify the National Anti-Corruption Commission if, during the course of performing their duties, they become aware of corrupt conduct that is serious or systematic
• ensure their investigation complies with the PID Act (Part 3) and the PID Standards (Part 3)
• comply with the Commonwealth Fraud Control Policy and Australian Government Investigation Standards if investigating allegations of fraud in non-corporate Commonwealth entities,
• ensure procedural fairness is observed
• adhere to the PID Act confidentiality and identity protection requirements
• alert the responsible officers if they become aware of any reprisal risks
• communicate with the discloser about the investigation process and keep them informed of progress, particularly if there are delays
• comply with the time frame of 90 days to complete a PID investigation (or seek an extension of time from the Commonwealth Ombudsman or the IGIS if required)
• prepare a written report on the outcome of the investigation (s51(1) of the PID Act)
• prepare a copy of the report for the discloser - consider whether deletions are appropriate (s51(5) of the PID Act)
• provide a copy of the report to the discloser - within a reasonable period after the investigation was finalised
• facilitate provision of a copy of the report and notification that the investigation is finalised to the Ombudsman (or the IGIS)
• ensure appropriate records are made throughout the investigation process
• ensure records are appropriately classified and stored so that only officers that are authorised either by the PID Act or another law of the Commonwealth can access the PID information.

The following resources for PID Investigation Officers includes amendments to the PID Act:

• New responsibilities of Investigators
• Guide - Agency guide to the Public Interest Disclosure Act 2013
• Guide – Responsibilities of Officers with a role in the PID scheme
• Notification form - Notification of decision not to investigate or not to investigate further
• Notification form - Request for extension of time to investigate
• Notification form – Notification of a finalised PID investigation (NEW)
• Notification form – Notification of a stop action direction (NEW)
• FAQs

Please see our Tools and Resources page for further resources including Notification Forms, FAQs and our Agency Guide to the Public Interest Disclosure Act 2013.

Agencies must have procedures to assess the risk of reprisal action against a person who makes a PID (a discloser), or who may be suspected to have made, or could make, a PID.

It is up to the agency to nominate who within their agency has the responsibility for conducting reprisal risk assessments.

An officer conducting a reprisal risk assessment must ensure that they:

• act promptly and confidentially to conduct the reprisal risk assessment
• inform themselves of the risk of reprisal or workplace conflict by making appropriate inquiries including by talking to the discloser
• broaden their assessment to look at others who may be at risk, including supervisors and colleagues
• communicate with the discloser to monitor their wellbeing
• mitigate harm and nominate a support person if appropriate
• reassess the risk throughout the PID process and apply further support and mitigations as necessary (e.g. when key witnesses are interviewed)
• take proactive action to prevent or address reprisal or workplace conflict
• adhere to the PID Act confidentiality and identity protection requirements.

Please see our Tools and Resources page for further resources including Agency Guide to the Public Interest Disclosure Act 2013 and Guide - Assessing and managing the risk or reprisal.

• Guide - Agency guide to the Public Interest Disclosure Act 2013
• Guide – Assessing and managing the risk of reprisal
• Guide – Responsibilities of Officers with a role in the PID scheme
• FAQs