Australian Government departments and agencies are required by the Disability Discrimination Act 1992 to ensure that online information and services are accessible by people with disabilities.

The Office of the Commonwealth Ombudsman is committed to ongoing improvement of the usability and accessibility of our website. This website focuses on maintaining a minimum of Level AA compliance with the WCAG 2.0.

Modifying text size or colour on this website

This website allows users to resize text in order to facilitate easier reading. For more information on how to achieve this, see the W3C Web Accessibility Initiative page on this subject.

Listen to our web pages

You can listen to our content as you follow along with the highlighted text. Select the listen icon at the top of the page. It will play automatically. readspeaker listen icon

If you need more information on how to use ReadSpeaker visit this page.

Accessibility issues

If there is content that you require and it is in a format that you cannot access, or if you experience any other accessibility difficulties (including requiring translation) please contact:

Communication team
Commonwealth Ombudsman
GPO Box 442, Canberra ACT 2601

Phone: 1300 362 072