Our plans and programs
Multicultural Access and Equity Plans
Our Office envisions equitable access to our services so all Australians, regardless of their cultural and linguistic background, are safeguarded in their dealings with Australian Government agencies and prescribed private sector organisations.
- Multicultural Action Plan 2019-20
- Multicultural Access and Equity Plan 2016-18
- Multicultural Plan 2013-15
Reconciliation Action Plans
The Reflect Reconciliation Action Plan outlines the Office’s commitment to promoting equality between all staff, building an inclusive and respectful working environment and creating a service that is accessible and responsive to Aboriginal and Torres Strait Islander members of the community.
- Reflect Reconciliation Action Plan 2019
- Reconciliation Action Plan 2018
- Reconciliation Action Plan 2013-15
Workplace Diversity Plans
The Office’s Diversity and Inclusion Strategy 2018–2021 sets out our commitment to workplace diversity and inclusion in the Office of the Commonwealth Ombudsman. It details the actions we will implement and have in place to ensure that we value and respect the diversity of our employees, stakeholders and partners.
APS Census Action Plans
Corporate Plan 2024-25
Our 2024-25 Corporate Plan outlines the strategic priorities of the Office of the Commonwealth Ombudsman.
The plan provides the framework for the key activities, priority areas, challenges, and opportunities the Office will be focusing on over the period 2024-25 to 2027-28.