Private Postal Operator Register
The PIO is able to investigate complaints about the postal operators listed below. Australia Post is a mandatory member of the Postal Industry Ombudsman scheme. Other operators may voluntarily register.
| Name | Trading names | ABN | Date of registration | Date of deregistration* | Contact details |
|---|---|---|---|---|---|
| Australian Postal Corporation (includes StarTrack) | Australia Post; StarTrack | 28864970579 | 6/10/2006 | GPO Box 9911 MELBOURNE VIC 3001 13 POST (13 76 78) from within Australia +61 3 8847 9045 from overseas |
* Under section 19ZC(2)(b) of the Ombudsman Act 1976 (Cth), the Postal Industry Ombudsman must remove the PPO from the Register of PPOs 12 months after the deregistration date.