How to apply
This will help ensure that your application contains all relevant information and that you fully understand the way we consider applications.
Positions here are Australian Public Service positions and employment is governed by the Public Service Act 1999 (the Act).
The Act requires that all employment decisions be based on merit.
Selection processes for all vacancies are based on the principles that they:
- are merit based
- must be transparent to all observers (applicants, delegates, review agencies etc)
- must be cost effective.
Eligibility
To be eligible to work with us you must:
- be an Australian citizen
- successfully undergo a police record check
- be able to obtain and maintain a security clearance at the required level (if required)
- satisfy a probationary period.
Further requirements may be listed as part of the process, for example a medical examination or a professional qualification.
Not everyone’s history is easy to understand. If this is you, we offer support throughout the process. If you need help please let us know.
Recruitment Privacy Collection Statement
The Commonwealth Ombudsman collects your personal, and where applicable, your sensitive information, for the purpose of administering its recruitment and selection processes and onboarding of staff.
We collect your personal information to:
- manage recruitment and onboarding activities, including diversity and inclusion initiatives, workforce planning, data and analytics and performance management and payroll
We may also disclose your information to other Commonwealth agencies for example, where appropriate, including in relation to the management of payroll.
We collect your personal information directly from you when you:
- register on the Office’s careers portal
- apply for a role or participate in a recruitment process
- provide referee details and we contact your referees (where applicable)
- complete onboarding documentation (where applicable).
Our Privacy Policy contains more information about our privacy practices, including how we hold and protect personal information, how to access and correct your personal information and how to make a complaint if you believe we have breached your privacy.
Before you apply
You should review the selection documentation and decide whether your skills and abilities meet the requirements as described.
If you require any further information, the contact officer listed in the advertisement will be able to provide you with more detailed information about the requirements of the advertised vacancy.
How to submit an application
Your application must be submitted via the link in the current vacancies page before the closing time.
What to include in an application
When completing your pitch or addressing the selection criteria, include specific examples of how your skills, knowledge and experience match the role description and our ideal candidate information.
The STAR model will assist you to structure your response.
Curriculum vitae (CV) or resume
In addition to providing a pitch or addressing the selection criteria, please include a curriculum vitae (CV) or resume outlining your and employment history.
Do not include copies of qualifications, certificates for short courses or written references.
These can be presented at a later date, if required.
Referees
When submitting your application, you should have two referees who can provide comments on your work performance against the selection criteria.
It is preferable that you nominate your current or most recent supervisors.
The selection process
The selection panel will assess each applicant's claims against the selection criteria.
Interview
Should you progress through, a minimum of two days' notice for an interview will usually be given to shortlisted applicants.
Enquiries
Any enquiries regarding the vacancy or the work area should be directed to the nominated contact officer.