The Overseas Students Ombudsman is a specialist role of the Commonwealth Ombudsman
The Commonwealth Ombudsman:
- can investigate complaints about problems that intending, current or former overseas students have with private schools, colleges and universities (education providers) in Australia
- provides information about best practice complaints handling to help private education providers manage internal complaints effectively
- publishes reports on problems and broader issues in international education that we identify through investigations.
Are you an international student or a private education provider?
Click one of the options for information relevant to you.
The Commonwealth Ombudsman can investigate complaints from international students about private education providers in Australia