The Overseas Students Ombudsman is a specialist role of the Commonwealth Ombudsman
The Overseas Students Ombudsman:
- investigates complaints about problems that intending, current or former overseas students have with private schools, colleges and universities (education providers) in Australia.
- provides information about best practice complaints handling to help private education providers manage internal complaints effectively
- publishes reports on problems and broader issues in international education that we identify through investigations.
The Overseas Students Ombudsman investigates complaints from overseas students about private education providers in Australia