Skip to main content
site logo
    0 results available.
      0 results available.
      language assistant menu topper outer language assistant menu topper inner

      Read documents in your language

      • Translated information - Albanian
      • Translated information - Amharic
      • Translated information - Arabic
      • Translated information - Bosnian
      • Translated information - Chinese Traditional
      • Translated information - Croatian
      • Translated information - Dari
      • Translated information - Dutch
      • Translated information - Farsi
      • Translated information - Filipino
      • Translated information - French
      • Translated information - German
      • Translated information - Greek
      • Translated information - Indonesian
      • Translated information - Italian
      • Translated information - Korean
      • Translated information - Russian
      • Translated information - Turkish
      • Translated information - Vietnamese
      • Translated information - Spanish

      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

          • Statement of Commitments
          • Statement of Expectations
          • Service Charter
        • Organisation chart
          • Working with the Indigenous Community
          • Working with people with disability
          • International partnerships
          • Complaint Handling Forum
        • Legislation
          • Gifts and benefits register
          • Freedom of information
          • Information publication scheme
          • Audit and Risk Committee Charter
          • Making an FOI request
        • AI Transparency Statement
          • Work with us
          • Benefits of working with us
          • Employee Value Proposition
          • How to apply
        • News and media
        • Privacy Policy
        • FAQs
          • Assistance for the Indigenous Community
          • Assistance for people with disabilities
          • Other agencies that handle complaints
          • Request a review of your complaint outcome
          • Using AI to make a complaint
        • Using AI to make a complaint
          • Australian Securities & Investments Commission
          • Services Australia
          • National Disability Insurance Scheme
          • Australian Federal Police
          • Taxation
          • Monitoring places of detention
          • Making a complaint about abuse
          • Defence Force Retirement and Death Benefits (DFRDB)
          • Monitoring places of detention
          • Visa, citizenship, detention & customs issues
          • Information for international students
          • Information for private education providers
          • Videos
        • VET student loan complaints
          • Industry resources
          • Before you make a complaint to the Postal Industry Ombudsman
          • Private Postal Operator Register
          • Information for Postal Operators
          • Fees for Postal Investigations
          • Private Postal Operator registration form
          • Postal Industry Ombudsman reports
          • Definitions
          • Postal Industry Ombudsman FAQs
          • Information for Disclosers
          • Information for Agencies
          • Disclosures about Commonwealth Ombudsman
          • PID tools and resources
        • Complainant Satisfaction Survey
          • Claiming compensation from us
        • Case studies
          • Information for Disclosers
          • Information for Agencies
          • Disclosures about Commonwealth Ombudsman
          • PID tools and resources
          • LEIO Reports
        • Private Health Industry oversight
          • The Commonwealth Ombudsman’s roles under OPCAT
          • Australian National Preventive Mechanism (NPM)
          • Australian NPM – OPCAT publications and reports
          • Commonwealth NPM - OPCAT publications and reports
          • Subcommittee on Prevention of Torture
          • OPCAT Advisory Group (OAG)
          • Long term immigration detention
          • Other information and resources
          • Private Health Insurance industry updates
          • Overseas Students industry updates
          • VET Student Loan industry updates
          • Postal industry updates
      • Publications and resources
      • Contact us
        • Translated information - Albanian
        • Translated information - Amharic
        • Translated information - Arabic
        • Translated information - Bosnian
        • Translated information - Chinese Traditional
        • Translated information - Croatian
        • Translated information - Dari
        • Translated information - Dutch
        • Translated information - Farsi
        • Translated information - Filipino
        • Translated information - French
        • Translated information - German
        • Translated information - Greek
        • Translated information - Indonesian
        • Translated information - Italian
        • Translated information - Korean
        • Translated information - Russian
        • Translated information - Turkish
        • Translated information - Vietnamese
        • Translated information - Spanish

      Facebook Twitter
      Facebook Twitter
      • About us

        About us

        • Our role
        • Organisation chart
        • Our plans, commitments and programs
        • Education, events and resources
        • Legislation
        • Accountability and reporting
        • Audit, risk and FOI
        • AI Transparency Statement
        • Careers
        • News and media
        • Privacy Policy
        • FAQs
      • Complaints

        Complaints

        • How to make a complaint
        • Using AI to make a complaint
        • Australian government agency complaints
        • Defence Force complaints
        • Immigration complaints
        • International student complaints
        • VET student loan complaints
        • Private Health Insurance complaints
        • Postal industry complaints
        • Public interest disclosure (whistleblowing)
        • Complainant Satisfaction Survey
        • Complaints about us
        • Case studies
      • Industry and agency oversight

        Industry and agency oversight

        • Public interest disclosure (whistleblowing)
        • Law Enforcement and Integrity Oversight
        • Private Health Industry oversight
        • Monitoring places of detention
        • Industry updates
      • Publications and resources
      • Contact us

      This site uses cookies to analyse traffic, remember your preferences, and optimise your experience.

      Racism It Stops With Me LogoPublic Interest Disclosure Scheme LogoFOI Disclosure Log LogoInformation Publication Scheme Logo
      Torres Straight Islander FlagAboriginal Flag

      The Office of the Commonwealth Ombudsman acknowledges the Traditional Custodians of Country throughout Australia. We recognise and respect their cultural heritage, beliefs and relationship with the land, waters and community. We pay our respects to Elders past and present for they hold the memories and traditions of the oldest living culture.

      • Home
      • Disclaimer
      • About us
      • Privacy Policy
      • Accessibility
      • FAQs
      • Social Media Policy
      • Sitemap
      Copyright © 2026