All Speeches

Ombudsman role: All - Commonwealth Ombudsman - Overseas Students Ombudsman - Postal Industry Ombudsman

2024

• 14 August 2019: National Disability Summit presentation, Melbourne
  Commonwealth Ombudsman:
• 10 March 2018: OSO presentation at Australian Federation of International Students Information Day
  Overseas Students Ombudsman:
• 21 February – 9 March 2018: OSO presentation at Tuition Protection Service provider information sessions
  Overseas Students Ombudsman:

2018

• 17 September 2018: OSO presentation at SYMPLED – Symposium on leading education recruitment
  Overseas Students Ombudsman:
• 30 August 2018: Presentation at Australian Council for Private Education and Training (ACPET) National Conference
  Commonwealth Ombudsman:
• 27 June 2018: OSO Presentation at Council of International Students Annual Conference
  Overseas Students Ombudsman:

2017

• 8 December 2017 OSO Presentation ISANA-ANZSSA Annual Conference
  Overseas Students Ombudsman:
• 10 November 2017: OSO Presentation ISANA PD Session
  Overseas Students Ombudsman:
• 7-8 July 2017: OSO presentation CISA Conference, Canberra
  Overseas Students Ombudsman:
• July 2017: Lessons learnt about digital transformation and public administration: Centrelink’s online compliance intervention
  Commonwealth Ombudsman: Project team – Amie Meers, Suseela Durvasula, Thomas Newton, Louise Macleod
• 11 May 2017: OSO presentation NEAS, Sydney
  Overseas Students Ombudsman:
• 5 April 2017: OSO presentation Universities Australia Deputy and Pro Vice Chancellors Meeting, Brisbane
  Overseas Students Ombudsman:
• 5 April 2017: OSO ICEF Presentation, Cairns
  Overseas Students Ombudsman:
• 18 March 2017: OSO presentation AFIS Information Day, Melbourne
  Overseas Students Ombudsman:
• 22 February 2017: OSO presentation for the Council for International Education, Adelaide
  Overseas Students Ombudsman:
• 13 - 24 February 2017: OSO presentation for TPS National Roadshow (various cities)
  Overseas Students Ombudsman:

2016

• 20 October 2016: OSO poster presentation to the Australian International Education Conference, Melbourne
  Overseas Students Ombudsman:
• 17 October 2016: OSO presentation to the National Overseas Students Complaint Handlers Forum, Melbourne
  Overseas Students Ombudsman:
• 11 October 2016: OSO presentation to a delegation from the Ombudsman Republik Indonesia, Canberra
  Overseas Students Ombudsman:
• 22 September 2016: OSO presentation to the English Australia conference, Hobart
  Overseas Students Ombudsman:
• 2 September 2016: OSO tips for CISA grievance officers, national teleconference
  Overseas Students Ombudsman:
• 22 July 2016: Commonwealth Ombudsman - Improving public administration through oversight
  Commonwealth Ombudsman: A speech by Richard Glenn, Acting Commonwealth Ombudsman to the 2016 Australian Institute of Administrative Law Conference
• 13 April 2016: OSO Presentation for ANZA Melbourne
  Overseas Students Ombudsman: OSO Complaints trends, issues and lessons learnt, ANZA workshop, Melbourne, 13 April
• 6 and 15 April 2016: ISANA PD workshop - OSO presentation Canberra, Sydney
  Overseas Students Ombudsman: ISANA Professional Development Workshop, Canberra, Sydney, 6 and 15 April
• 12 March 2016: AFIS panel presentation
  Overseas Students Ombudsman: Australian International Federation of Students presentation, Melbourne, 12 March 2016

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