Ombudsman role:

2011

2010

  • Military Administrative Inquiries
    Commonwealth Ombudsman; Defence Force: Speech at the Ombudsman conference "Defence watchdogs seminar: administrative oversight of military justice" by Prof. Robin Creyke, Director of the Australian Centre for Military Law and Justice
  • Twenty-Five years of the Defence Force Ombudsman
    Commonwealth Ombudsman; Defence Force: Speech at the Ombudsman conference "Defence watchdogs seminar: administrative oversight of military justice" by Prof. John McMillan, Commonwealth and Defence Force Ombudsman
  • Defence watchdogs seminar: Administrative Oversight of Military Justice
    Commonwealth Ombudsman; Defence Force: Speech at the Ombudsman conference "Defence watchdogs seminar: administrative oversight of military justice" by Mr Geoff Earley, AM, Inspector General Australian Defence Force
  • What’s New in Complaint Handling?
    Commonwealth Ombudsman: Opening Address at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Professor John McMillan, Commonwealth Ombudsman
  • Keynote Address
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by The Hon. John Clarke QC
  • Whistleblower Protection for the Commonwealth Public Sector
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Mark Dreyfus QC, MP, Federal Member for Isaacs and Chair, House Legal and Constitutional Affairs Committee
  • Plenary Session 3: Openness in a secret world
    Commonwealth Ombudsman: Speech by Bruce Barbour, NSW Ombudsman, at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity"
  • Session A: Minding your own business
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Kate Eadie, Investigations Manager, Telecommunications Industry Ombudsman
  • When does ‘difficult’ become ‘unreasonable’?
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Chris Wheeler, Deputy NSW Ombudsman
  • Plenary Session 2: Generic systems - diverse communities
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Rhonda Parker, Aged Care Complaints Commissioner
  • Session A: Minding your own business
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Ron Brent, Deputy Commonwealth Ombudsman
  • Bruce Cooper - What’s new in complaint handling?
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Bruce Cooper, General Manager, Information, Research and Analysis, Australian Competition and Consumer Commission
  • Investigating corruption
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Robert Needham, Chairman, Queensland Crime and Misconduct Commission
  • Presentation to Commonwealth Ombudsman's 30th Anniversary Dinner
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Andrew Podger, IPAA National President
  • Lessons from the public and private Ombudsman divide
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Deirdre O’Donnell, Telecommunications Industry Ombudsman
  • Principles of effective complaints handling
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Julia Neville, Assistant Commissioner, Australian Taxation Office
  • Practical Issues of Effective Investigation
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Bruce Barbour, New South Wales Ombudsman
  • Lessons from a public and private divide
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Colin Neave, Chair, Commonwealth Consumer Affairs Advisory Council
  • Thirty years of complaint handling - what have we learnt?
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Prof. John McMillan, Commonwealth Ombudsman
  • Reaching your target audience - the principles of effective complaints handling
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Hank Jongen, General Manager, Communications, Centrelink
  • Corruption, Maladministration and the Ombudsman in 30 Years - Five Predictions
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Dr A J Brown, Socio-Legal Research Centre, Griffith Law School
  • At Least Every Three Decades - acknowledging the beneficial role of the Commonwealth Ombudsman
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Dr Peter Shergold, Secretary, Department of the Prime Minister and Cabinet
  • May 2010: Administrative law evolution: independent complaint and review agencies
    Commonwealth Ombudsman: Prof. John McMillan and Mr Ian Carnell, Published in (2010) 59 Admin Review, a publication of the Administrative Review Council.

All Speeches

Ombudsman role:

2011

2010

  • Military Administrative Inquiries
    Commonwealth Ombudsman; Defence Force: Speech at the Ombudsman conference "Defence watchdogs seminar: administrative oversight of military justice" by Prof. Robin Creyke, Director of the Australian Centre for Military Law and Justice
  • Twenty-Five years of the Defence Force Ombudsman
    Commonwealth Ombudsman; Defence Force: Speech at the Ombudsman conference "Defence watchdogs seminar: administrative oversight of military justice" by Prof. John McMillan, Commonwealth and Defence Force Ombudsman
  • Defence watchdogs seminar: Administrative Oversight of Military Justice
    Commonwealth Ombudsman; Defence Force: Speech at the Ombudsman conference "Defence watchdogs seminar: administrative oversight of military justice" by Mr Geoff Earley, AM, Inspector General Australian Defence Force
  • What’s New in Complaint Handling?
    Commonwealth Ombudsman: Opening Address at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Professor John McMillan, Commonwealth Ombudsman
  • Keynote Address
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by The Hon. John Clarke QC
  • Whistleblower Protection for the Commonwealth Public Sector
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Mark Dreyfus QC, MP, Federal Member for Isaacs and Chair, House Legal and Constitutional Affairs Committee
  • Plenary Session 3: Openness in a secret world
    Commonwealth Ombudsman: Speech by Bruce Barbour, NSW Ombudsman, at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity"
  • Session A: Minding your own business
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Kate Eadie, Investigations Manager, Telecommunications Industry Ombudsman
  • When does ‘difficult’ become ‘unreasonable’?
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Chris Wheeler, Deputy NSW Ombudsman
  • Plenary Session 2: Generic systems - diverse communities
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Rhonda Parker, Aged Care Complaints Commissioner
  • Session A: Minding your own business
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Ron Brent, Deputy Commonwealth Ombudsman
  • Bruce Cooper - What’s new in complaint handling?
    Commonwealth Ombudsman: Speech at the Ombudsman conference "Good > Better > Best. Changes in Public Integrity" by Bruce Cooper, General Manager, Information, Research and Analysis, Australian Competition and Consumer Commission
  • Investigating corruption
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Robert Needham, Chairman, Queensland Crime and Misconduct Commission
  • Presentation to Commonwealth Ombudsman's 30th Anniversary Dinner
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Andrew Podger, IPAA National President
  • Lessons from the public and private Ombudsman divide
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Deirdre O’Donnell, Telecommunications Industry Ombudsman
  • Principles of effective complaints handling
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Julia Neville, Assistant Commissioner, Australian Taxation Office
  • Practical Issues of Effective Investigation
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Bruce Barbour, New South Wales Ombudsman
  • Lessons from a public and private divide
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Colin Neave, Chair, Commonwealth Consumer Affairs Advisory Council
  • Thirty years of complaint handling - what have we learnt?
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Prof. John McMillan, Commonwealth Ombudsman
  • Reaching your target audience - the principles of effective complaints handling
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Hank Jongen, General Manager, Communications, Centrelink
  • Corruption, Maladministration and the Ombudsman in 30 Years - Five Predictions
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Dr A J Brown, Socio-Legal Research Centre, Griffith Law School
  • At Least Every Three Decades - acknowledging the beneficial role of the Commonwealth Ombudsman
    Commonwealth Ombudsman: Speech at the Commonwealth Ombudsman 30th anniversary conference "Improving administration: the next 30 years - Complaint handling, investigation and good administration" by Dr Peter Shergold, Secretary, Department of the Prime Minister and Cabinet
  • May 2010: Administrative law evolution: independent complaint and review agencies
    Commonwealth Ombudsman: Prof. John McMillan and Mr Ian Carnell, Published in (2010) 59 Admin Review, a publication of the Administrative Review Council.