Media Releases

Ombudsman role: All - Commonwealth Ombudsman - Overseas Students - Private Health Insurance - Postal Industry - Defence Force - Vet Student Loans

2020

• Commonwealth Ombudsman
  Report into the current state of immigration detention facilities

2019

• Private Health Insurance Ombudsman
  11 July 2019: Private Health Insurance Ombudsman’s statement about pre-existing conditions complaints
• Private Health Insurance Ombudsman
  15 March 2019: Commonwealth Ombudsman releases State of the Health Fund Report 2018

2018

• Commonwealth Ombudsman
  06 December 2018: Commonwealth Ombudsman releases investigation report into the Department of Home Affairs’ implementation of the recommendations of the Thom Review to prevent the immigration detention of Australian citizens.
• Commonwealth Ombudsman
  26 September 2018: New remedy for debts incurred through conduct under VET FEE-HELP
• Commonwealth Ombudsman
  15 May 2018: Ombudsman releases NDIA reviews report
• Postal Industry Ombudsman
  03 Apr 2018 : Ombudsman’s report into Australia Post complaints

2017

• Immigration Ombudsman
  18 December 2017: Ombudsman releases report into Immigration’s processing of applications for Australian citizenship by conferral
• Commonwealth Ombudsman
  15 December 2017: Commonwealth Ombudsman to be National Preventive Mechanism Coordinator for OPCAT
• Commonwealth Ombudsman; Defence Force
  15 December 2017 - Commonwealth Ombudsman; Defence Force: Ombudsman welcomes announcement by Defence of the reparation payment framework for serious cases of Defence abuse
• Commonwealth Ombudsman
  10 May 2017 - Commonwealth Ombudsman acknowledges reparation payment announcement
• Commonwealth Ombudsman
  10 April 2017: Ombudsman publishes report on Centrelink’s automated debt system
• Commonwealth Ombudsman
  11 January 2017: Ombudsman releases report into the processing of asylum seekers who arrived in 2013 on a suspected illegal vessel
• Commonwealth Ombudsman
  10 January 2017: Centrelink complaints
• Commonwealth Ombudsman
  9 January 2017: Ombudsman releases two investigation reports relating to the Department of Immigration and Border Protection

2016

• Commonwealth Ombudsman
  22 December 2016: Ombudsman report recommends measures to improve access to Indigenous language interpreters
• Commonwealth Ombudsman
  9 December 2016: Ombudsman publishes report on Accessibility of Disability Support Pension for remote Indigenous Australians
• Commonwealth Ombudsman; Defence Force
  2 Sept 2016: Commonwealth Ombudsman new Defence abuse reporting function
• Commonwealth Ombudsman
  28 July 2016: Commonwealth Ombudsman publishes report on Tourist Refund Scheme
• Commonwealth Ombudsman
  7 March 2016: Ombudsman publishes report on Income Maintenance Periods and Special Benefit
• Commonwealth Ombudsman
  22 Feb 2016: Report on Coronial Recommendations
• Commonwealth Ombudsman
  2 Feb 2016: Report highlights issues for vulnerable youth on Income Management

2015

• Overseas Students Ombudsman
  16 Nov 2015: Report on the first four years of operation
• Commonwealth Ombudsman
  02 Sep 2015: Ombudsman follows up on Centrelink recommendations
• Overseas Students Ombudsman
  29 May 2015: Ombudsman releases issues paper on overseas student Course Progress and Attendance

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