Industry Updates
Overseas Students
- Overseas Students - Quarterly Summary (January to March 2019) - Overseas Students quarterly statistical update for January to March 2019
- Overseas Students Ombudsman Quarterly Update July to September 2022 - Commonwealth Ombudsman OSO-QU-July-to-September-2022.pdf page.
VET Student Loans
- Data and glossary summary VET Student Loans Ombudsman quarterly updates - Commonwealth Ombudsman Data-and-glossary-summary-VET-Student-Loans-Quarterly-Updates.pdf page.
- VET Student Loans Ombudsman Quarterly Update 21: July to September 2022 - Student Loans Ombudsman Quarterly Update 21: July to September 2022
Private Health Insurance
- Private Health Insurance - Quarterly Update 104: July to September 2022 - Complaint statistics, Medibank cyber incident, Private Health Insurance Ombudsman Issues paper, and lessons on assessing medical information in organisations.
- Private Health Insurance - Quarterly Update 103: 1 April to 30 June 2022 and Annual Summary - complaint statistics, Peoplecare/Allianz overseas student health cover refund complaints, and hospital and health insurer negotiations.
Postal Industry
- Postal Industry - Quarterly Update 8: 1 April to 30 June 2021 - This update discusses complaint statistics, contactless signature on delivery, and summarises 2020-21.
- Postal Industry - Quarterly Update Seven: 1 January to 31 March 2021 - This update discusses complaint statistics and compensation for lost and damaged parcels, including case studies.