The Commonwealth Ombudsman    can investigate complaints from international students about private schools, colleges, institutes and universities in Australia.

This video explains what we do. You can watch the video in other languages here

https://www.youtube.com/embed/4bEygPNYUoQ?rel=0

We have information for international students and information for education providers.

Information for international students

Links to other useful organisations

Frequently asked questions?

Information for education providers

We also:

Overseas Students

The Commonwealth Ombudsman    can investigate complaints from international students about private schools, colleges, institutes and universities in Australia.

This video explains what we do. You can watch the video in other languages here

https://www.youtube.com/embed/4bEygPNYUoQ?rel=0

We have information for international students and information for education providers.

Information for international students

Links to other useful organisations

Frequently asked questions?

Information for education providers

We also:

  • provide information to private education providers about better practice complaint handling , and
  • publish reports on issues  in international education.