A new memorandum of understanding (MoU) between the offices of the Commonwealth Ombudsman and the Ombudsman of Solomon Islands (OOSI) consolidates an already strong relationship and provides an opportunity to build on, and implement, a comprehensive program of capacity-building activities.

Signed in Brisbane last week by acting Commonwealth Ombudsman Alison Larkins and Solomon Islands Ombudsman Joe Poraiwai, the MoU formally commits the offices to work in partnership to strengthen the OOSI’s capacity to perform its mandated functions.

‘My office is looking forward to working with our Australian colleagues to enhance our skills and abilities in a range of areas, including corporate governance, information systems and staff management,’ Mr Poraiwai said.

‘In fact, this work has already begun with the development of a proposal to connect my office to the central Solomon Islands Government IT system and training sessions in using Excel to manage complaints, assets and finances.’

Ms Larkins said the two offices had worked well together for several years as members of the Pacific Ombudsman Alliance.

‘Our relationship is underpinned by values such as respect, open communication, cooperation and friendship,’ she said.

‘The MoU means that we will continue to work together long-term. In fact, we may even expand the partnership to include other Australian state and territory ombudsmen who receive complaints on issues similar to those received by the OOSI.’

The ombudsmen are planning activities that will assist the OOSI to:

‘We have put together an ambitious but achievable program,’ Mr Poraiwai said. ‘And I am confident that the productive relationship our two offices enjoy will continue to flourish.’

Media contact: Media 02 6276 3759

Follow the Commonwealth Ombudsman on twitter – http://twitter.com/CwealthOmb

Date of release: 6 August 2012

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      06 Aug 2012: Integrity agencies’ MoU consolidates Pacific partnership

      A new memorandum of understanding (MoU) between the offices of the Commonwealth Ombudsman and the Ombudsman of Solomon Islands (OOSI) consolidates an already strong relationship and provides an opportunity to build on, and implement, a comprehensive program of capacity-building activities.

      Signed in Brisbane last week by acting Commonwealth Ombudsman Alison Larkins and Solomon Islands Ombudsman Joe Poraiwai, the MoU formally commits the offices to work in partnership to strengthen the OOSI’s capacity to perform its mandated functions.

      ‘My office is looking forward to working with our Australian colleagues to enhance our skills and abilities in a range of areas, including corporate governance, information systems and staff management,’ Mr Poraiwai said.

      ‘In fact, this work has already begun with the development of a proposal to connect my office to the central Solomon Islands Government IT system and training sessions in using Excel to manage complaints, assets and finances.’

      Ms Larkins said the two offices had worked well together for several years as members of the Pacific Ombudsman Alliance.

      ‘Our relationship is underpinned by values such as respect, open communication, cooperation and friendship,’ she said.

      ‘The MoU means that we will continue to work together long-term. In fact, we may even expand the partnership to include other Australian state and territory ombudsmen who receive complaints on issues similar to those received by the OOSI.’

      The ombudsmen are planning activities that will assist the OOSI to:

      • improve its technical capacity through effective case management systems and processes, and strengthened ICT systems and processes
      • strengthen its workforce capacity through technical, ICT, and financial and senior staff management capabilities
      • improve financial management through strengthened financial management processes.

      ‘We have put together an ambitious but achievable program,’ Mr Poraiwai said. ‘And I am confident that the productive relationship our two offices enjoy will continue to flourish.’

      Media contact: Media 02 6276 3759

      Follow the Commonwealth Ombudsman on twitter – http://twitter.com/CwealthOmb

      Date of release: 6 August 2012