Alert

We are currently experiencing a high volumes of calls and reduced staffing capacity due to COVID 19 lockdowns. If you need to make a new complaint, please use our online form by clicking on ‘make a complaint’. If you are contacting the Office about an existing complaint, please email us at ombudsman@ombudsman.gov.au. Our staff work hard to resolve your complaints. In order to help you we ask that you please treat our staff politely and with courtesy, and we will do the same for you. Please note our staff may terminate a call that becomes abusive, aggressive or unreasonable.

Notice

We are currently conducting our biannual Complainant Satisfaction Survey. If you have had recent contact with our Office, you may be asked to participate in the survey.

Find out more here

Current Vacancies

Listen

Listed below are our current vacancies.

Further information on how to apply can be found here.

Position	Closing Date	Action
Job title: Commonwealth Ombudsman Temporary Employment Register - Complaints Officer/Senior Complaints Officer/Team leader Location: Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney Classification: APS 4 – Executive Level 1 Salary:$68,654 to $114,487 (plus superannuation) Job Type: Non-ongoing Applications to be emailed to: recruitment.twentyfive@ombudsman.gov.au	23:59pm AEST Thursday 30 June 2022	See here for more information PDF

Position

Closing Date

Action

Job title: Commonwealth Ombudsman Temporary Employment Register - Complaints Officer/Senior Complaints Officer/Team leader
Location: Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney
Classification: APS 4 – Executive Level 1
Salary:$68,654 to $114,487 (plus superannuation)
Job Type: Non-ongoing
Applications to be emailed to: recruitment.twentyfive@ombudsman.gov.au

23:59pm AEST Thursday 30 June 2022

See here for more information

PDF