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3 Feb 2025
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Policy
Our Social Media Terms of Use and Moderation Policy. Please read the terms of use carefully before any use or engagement with the Office’s social media accounts. If you do not accept these Terms of Use, you must refrain from using, or engaging
1 Feb 2025
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Media Release
The National Student Ombudsman (NSO) has officially launched, providing a free, independent and impartial complaints service for higher education students to...
31 Jan 2025
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Media Release
In its role as the Private Health Insurance Ombudsman, the Office of the Commonwealth Ombudsman seeks to protect the interests of people who are covered by private health insurance...
31 Jan 2025
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Media Release
Complaints increase about education providers delaying refunds after student visa refusals.
20 Jan 2025
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Report
Advice for agencies based on complaints the Office has heard about people not getting the help they need.
16 Jan 2025
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Investigation report
Overview of the Office’s findings from its visit to the Defence Force Corrective Establishment (DFCE) and areas where improvement is needed.
13 Jan 2025
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Investigation report
Overview of the Office’s findings from its visit to Yongah Hill Immigration Detention Centre (YHIDC) in Northam, WA.
7 Jan 2025
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Submission
How the NSO aims to work with universities with respect to any complaints or investigations about how they are addressing antisemitism.
7 Jan 2025
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Policy
Responses to question posed by the Committee regarding the risk and benefits of the use of AI by public sector entities.
23 Dec 2024
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Submission
Submission to the Independent National Security Legislation Monitor’s review of the Surveillance Legislation Amendment (Identify and Disrupt) Act 2021.