We publish regular quarterly updates about the complaints we receive about government debts incurred for Vocational Education and Training (VET) studies. To help understand the terms used, please read this glossary.
2022
- VET Student Loans Ombudsman Quarterly Update 19: 1 January to 31 March 2022 - Between 1 January and 31 March 2022, we received 388 VET FEE-HELP complaints
- VET Student Loans Ombudsman Quarterly Update 18: 1 October to 31 December - Between 1 October and 31 December 2021, we received 513 VET FEE-HELP complaints
2021
- VET-Student Loans Ombudsman Quarterly Update 17: July to September 2021 - During 1 July - 30 September we received 1,500 complaints
- VET Student Loans Ombudsman Quarterly Update 16: April to June 2021 - During 1 April-30 June, we received 814 complaints, finalised 831.
- VET-Student-Loans-Ombudsman-Quarterly-Update-15: January to March 2021 - During 1 January–30 March 2021, we received 634 complaints, finalised 733.
- VET Student Loans - Quarterly Update 14: 1 October to December 2020 - During 1 October–30 December 2020, we received 730 complaints, finalised 1,690.
2020
- VET Student Loans - Quarterly Update 13: 1 July to 30 September 2020 - During 1 July–30 September 2020, we received 2,101 complaints, finalised 2,695.
- VET Student Loans - Quarterly Update 12: April to June 2020 - During 1 April–30 June 2020, we received 1,236 complaints, finalised 2,982 complaints.
- VET Student Loans - Quarterly Update 11: January to March 2020 - During 1 January–31 March 2020, we received 1,045 complaints, finalised 3,290 complaints.
- VET Student Loans - Quarterly Update Seven: January to March 2019 - During 1 January–31 March 2019, we received 1,232 complaints and closed 1,062 complaints.