2020
- Private Health Insurance - Quarterly Bulletin 95: 1 April to 30 June - complaint statistics for 1 April to 30 June 2020, COVID-19 impacts on private health insurance, 2019-20 in focus, medical gaps and out of pocket costs, and the PHIO client survey.
- Private Health Insurance- Quarterly Bulletin 94: 1 January to 31 March - Complaint statistics, changes to Commonwealth Ombudsman services due to COVID-19, private health insurance industry complaints in a time of COVID-19 disruption, and Overseas Student Health Cover updates.
- Private Health Insurance - Quarterly Bulletin 93: 1 October to 31 December 2019 - Complaint statistics, inspection guidelines, covering two or more procedures where one is excluded from the policy, bushfire relief, new features on Privatehealth.gov.au and maintaining OSHC cover for duration of visa.
2019
- Private Health Insurance - Quarterly Bulletin 92: 1 July 2019 to 30 September 2019 - bundled products and rewards programs, consultation on Mediation Guidelines and Transition and Termination Guidelines, pre-existing condition complaints, and the Annual Report.
- Private Health Insurance - Quarterly Bulletin 91: 1 April 2019 to 30 June 2019 - pre-existing condition complaints and complaint statistics.
- Private Health Insurance - Quarterly Bulletin 90: 1 January 2019 to 31 March 2019 - Launch of the new privatehealth.gov.au website and complaint statistics.
2018
- Quarterly Bulletin 89: 1 October 2018 to 31 December 2018 - complaint statistics and trends, and updates on the upcoming 1 April 2019 premium increase and changes to private health insurance.
- Quarterly Bulletin 88: 1 July 2018 to 30 September 2018 - complaint statistics and trends, and an update on Privatehealth.gov.au developments including the new Private Health Information Statement (PHIS) and the removal of natural therapies cover from 1 April 2019.
- Quarterly Bulletin 87: 1 April 2018 to 30 June 2018 - complaint statistics, membership cancellation complaints, and a case study on the importance of checking correspondence from insurers.
- Quarterly Bulletin 86: 1 January 2018 to 31 March 2018 - complaint statistics, mental health waiting period exemption, benefit limitation periods, overseas students and Medicare, and Lifetime Health Cover.