2018
- Quarterly Bulletin 89: 1 October 2018 to 31 December 2018 - complaint statistics and trends, and updates on the upcoming 1 April 2019 premium increase and changes to private health insurance.
- Quarterly Bulletin 88: 1 July 2018 to 30 September 2018 - complaint statistics and trends, and an update on Privatehealth.gov.au developments including the new Private Health Information Statement (PHIS) and the removal of natural therapies cover from 1 April 2019.
- Quarterly Bulletin 87: 1 April 2018 to 30 June 2018 - complaint statistics, membership cancellation complaints, and a case study on the importance of checking correspondence from insurers.
- Quarterly Bulletin 86: 1 January 2018 to 31 March 2018 - complaint statistics, mental health waiting period exemption, benefit limitation periods, overseas students and Medicare, and Lifetime Health Cover.
2017
- Quarterly Bulletin 85: 1 October 2017 to 31 December 2017 - Complaint statistics, Ambulance bill complaints, Lifetime Health Cover, and top five complaint issues.
- Quarterly Bulletin 84: 1 July 2017 to 30 September 2017 - Complaint statistics, pre-existing conditions, top five complaint issues, Privatehealth.gov.au update and new Deputy Ombudsman
- Quarterly Bulletin 82: 1 January 2017 to 31 March 2017 - New Commonwealth Ombudsman, increase in private health insurance complaints, and top 5 consumer complaint issues.
- Quarterly Bulletin 83: 1 April 2017 to 30 June 2017 - Complaint statistics, increase in benefit complaints, and top 5 consumer complaint issues this quarter.
2016
- Quarterly Bulletin 81: 1 October 2016 to 31 December 2016 - Australian Dental Association Campaign, Policies that Provide Benefits for “Minor” Knee Procedures, Clarification on the Number of Policies Available to Consumers.
- Quarterly Bulletin 80: 1 July 2016 to 30 September 2016 - Medibank Private Complaints in the September 2016 Quarter, BUPA Pre-existing Condition Assessments, and Commonwealth Ombudsman Annual Report released.