- Overseas-Students-Ombudsman-Quarterly-Update-January-to-March-2021 - Overseas Students quarterly statistical update for January to March 2021.
- Overseas Students - Quarterly Summary (October to December 2020) - Overseas Students quarterly statistical update for October to December 2020.
VET Student Loans
- VET-Student-Loans-Ombudsman-Quarterly-Update-15: January to March 2021 - During 1 January–30 March 2021, we received 634 complaints, finalised 733.
- VET Student Loans - Quarterly Update 13: 1 July to 30 September 2020 - During 1 July–30 September 2020, we received 2,101 complaints, finalised 2,695.
Private Health Insurance
- Private Health Insurance - Quarterly Bulletin 99: 1 April to 30 June 2021 - complaint statistics, dependents legislation, persistent complainants, and 2020-21 in focus.
- Private Health Insurance - Quarterly Bulletin 98: 1 January to 31 March 2021 - complaint statistics, COVID-19 complaints, the Lifetime Health Cover mailing, dependents legislation, and Ombudsman advice to stakeholders.
- Postal Industry - Quarterly Update 8: 1 April to 30 June 2021 - This update discusses complaint statistics, contactless signature on delivery, and summarises 2020-21.
- Postal Industry - Quarterly Update Seven: 1 January to 31 March 2021 - This update discusses complaint statistics and compensation for lost and damaged parcels, including case studies.