- Overseas Students - Quarterly Summary (January to March 2020) - Overseas Students quarterly statistical update for January to March 2020.
- Overseas Students - Quarterly Summary (October to December 2019) - Overseas Students quarterly statistical update for October to December 2019
VET Student Loans
- VET Student Loans - Quarterly Update 11: January to March 2020 - During 1 January–31 March 2020, we received 1,045 complaints, finalised 3,290 complaints.
- VET Student Loans - Quarterly Update ten: October to December 2019 - During 1 October–31 December 2019, we recieved 1,514 complaints, finalised 3,271 complaints
Private Health Insurance
- Private Health Insurance- Quarterly Bulletin 94: 1 January to 31 March - Complaint statistics, changes to Commonwealth Ombudsman services due to COVID-19, private health insurance industry complaints in a time of COVID-19 disruption, and Overseas Student Health Cover updates.
- Private Health Insurance - Quarterly Bulletin 93: 1 October to 31 December 2019 - Complaint statistics, inspection guidelines, covering two or more procedures where one is excluded from the policy, bushfire relief, new features on Privatehealth.gov.au and maintaining OSHC cover for duration of visa.
- Postal Industry- Quarterly Update Three: 1 January to 31 March 2020 - During 1 January–31 March 2020 we received 761 postal industry complaints, which represented an increase of 4.8 per cent compared to the same period last year. In the 1 October–31 December 2019 quarter we received 710 complaints
- Postal Industry - Quarterly Update Two: 1 October to 31 December 2019 - We received 710 complaints, which represented a small increase of 1.6 per cent compared to the same period last year.