The Office of the Commonwealth Ombudsman is required by s 11C of the Freedom of Information Act 1982 (FOI Act) to publish a disclosure log on its website. The disclosure log lists information which has been released in response to an FOI access request. This requirement has applied since 1 May 2011. The disclosure log is found below.
The disclosure log requirement does not apply to:
- personal information about any person if publication of that information would be 'unreasonable'
- information about the business, commercial, financial or professional affairs of any person if publication of that information would be 'unreasonable'
- other information covered by a determination made by the Ombudsman if publication of that information would be 'unreasonable'
- any information if it is not reasonably practicable to publish the information because of the extent of modifications that would need to be made to delete the information listed in the above dot points.
The information described in the disclosure log table below has been released by the Ombudsman under the FOI Act and is available for public access.
A link is provided if the information can be downloaded from this website or another website.
Information that is not available online may be obtained by emailing us at email@example.com or writing to us at GPO Box 442, CANBERRA ACT 2601. A charge may be imposed to reimburse the office for the cost incurred in copying or reproducing the information or sending it to you. There will be no charge for the time spent by the office in processing the FOI request that led to this information being made available. You will be notified if any charge is payable and required to pay the charge before the information is provided.
There may be documents in the disclosure log that are currently not available in PDF format. If you are unable to read the format provided please contact us for an alternative format. We will try to meet all reasonable requests for an alternative format of the document in a timely manner and at the lowest reasonable cost to you.
Information attached to, or referred to, in the office's disclosure log will generally be removed after 12 months, unless the information has enduring public value.
- Most FOI requests to the Ombudsman are made by individuals in relation to their complaint file. Generally, these releases do not meet the criteria for public release in this disclosure log.
- A document published on the disclosure log may be an edited version of the document originally provided to an applicant because of an exception in s 11C(1) of the FOI Act.
The FOI Act also requires the Ombudsman to proactively publish a range of information under the Information Publication Scheme (IPS). The Ombudsman's IPS entry can be found under Information Publication Scheme.
Information about making an FOI request, in relation to information held by the office, can be found under Seeking Information.
FOI Reference number
Date of access
|FOI 2019-60003||15 February 2019|
‘…‘…All correspondence and other documents held by the Commonwealth Ombudsman in relation to: (a) the Ombudsman's investigation into the processing of asylum seekers on SIEV Lambeth in April 2013, or similar investigations; (b) the DIBP of Immigration's (DIBP) investigation/s into the processing of asylum seekers who arrived by boat, including investigations by external agencies contracted by the DIBP, and any subsequent reports (including the reports themselves); and (c) the application of s 46A of the Migration Act 1958 (Cth) to asylum seekers arriving by boat in Australia…’
|FOI 2019-60003 Document 1|
Certain documents were exempted in full from disclosure under s 47C of the FOI Act.
Partial access was granted to the remaining material. Redactions were made under ss 42, 47C, 47E and 47F of the FOI Act.
|FOI 2018-60005||2 November 2018|
‘… regarding interpretation of the relevant sections of the DFRB and DFRDB Acts and the contention that the ADF does not have the authority to prevent the CSC from assessing the application to determine whether the member should have been medically discharged…’
Excluding ‘… complaints made by other people unless the complaint specifically related to interpretation of the legislation…’
|FOI 2018-60005 Document 1||Full access was granted to this document|
|FOI 2018-50142||22 October 2018||‘…Has the Ombudsman Office ever been the subject of an Audit by the Australian National Audit Office (ANAO)?…’||Full access was granted to this document.|
|FOI 2018-30021||17 October 2018||‘…all documents relating or addressed to or associated with the Office of the Immigration Ombudsman pertaining to the Regional Processing Centre Complaints Handling Standard Operating Procedure… apart from the Procedure itself…’||FOI 2018-30021 Document 1||Partial access was granted to this document. Irrelevant material was deleted under s 22 of the FOI Act. Redactions were made under s 33 of the FOI Act.|
|FOI 2018-50132||2 October 2018|
information on the following:
...Can you please advise the name of your current FMIS and, if possible, when the current system was adopted/implemented.
* Electronic Document and Records Management System (EDRMS)… FOR BOTH: If your agency uses multiple systems, can you please just report for FMIS and EDRMS the system that is predominantly used in your agency.... '
|FOI 2018-50132 Document 1|
|FOI 2018-50050||16 May 2018|
‘…the document(s) that relate to your investigation into the "Tourist Refund Scheme"… up to the final outcome…’
|FOI 2018-50050 Document 1|
Partial access was granted to the requested material on the basis of exemptions under s 22, s 42, s 47C, s 47E(c), s 47E(d) and s 47F of the FOI Act.
Some documents were exempted in full under s 47C of the FOI Act.
|FOI-2018-50041||6 April 2018||FOI 2018-50041 Document 1||Partial access was granted to this document. Irrelevant material was deleted under s 22 of the FOI Act.|
|FOI 2018-50035||21 March 2018||Any policy…of the Commonwealth Ombudsman regarding the provision of documents…to the member of the public who has made the complaint.||FOI 2018-50035 Document 1||Partial access was granted to this document on the basis of conditional exemptions under s 47E(c), s 47E(d) and s 47F of the FOI Act.|
|FOI 2018-50019||28 February 2018||Information concerning salaries paid to SES officers for the years 2014‑15, 2015‑16, 2016‑17||FOI 2018-50019 Document 1||Full access was granted to this document|
|2018-50006||11/01/2018||Information concerning the number of approaches received by the Commonwealth Ombudsman about Comcare ‘…with respect to the years 2010 to 2013…’||FOI 2018-50006 Document 1||Full access was granted to this document.|
|2012-105575||03/04/2012||A request for access to the:||2012-105575 FOI document 1 |
2012-105575 FOI document 2-1
2012-105575 FOI document 2-2
2012-105575 FOI document 3
|2012-111221||17/07/2012||A request for various documents relating to the 2008 and 2009 Commonwealth Ombudsman Office Christmas parties.||2012-111221 FOI document 9||Only one of the nine documents to which access was granted has been published on the disclosure log.|
|2012-115534||14/09/2012||A request for a draft version of the Ombudsman.s Annual Report for 2010-11.||Copies of this document can be requested by calling 1300 362 072 or via email sent to firstname.lastname@example.org||Full access was granted to this document.|
|2012-116987||27/09/2012||A request for access to documents relating to the appointment of Dr Vivienne Thom as Acting Ombudsman in 2010.||2012-116987 FOI document||Large amounts of information were deleted from the documents on the ground of irrelevance.|
|FOI-2013-10033||27 November 2013||A request for access to the unabridged report of the Ombudsman No 17/2007.||FOI-2013-10033 FOI document||Only partial access to the document was granted. Information was exempted on the grounds contained in s 45, 47E and 47C of the |
|FOI 2014-10006||14/02/2014||A request for access to: '...copies of the Certificates of Compliance that the Department of Finance...received from the Commonwealth Ombudsman...for the financial years 2009 2010 and 2011...'||FOI 2014-10006 Document 1||Full access was granted in relation to all three documents.|
|FOI 2014-10008||17/02/2014||A request for access to:||FOI 2014-10008 Document 1|
|FOI 2014-10017||24/04/2014||A request for access to:||FOI 2014-10017 Document 1|
|FOI 2014-50048||22/01/2015||A request for access to:||FOI 2014-50048 Document 1|
|FOI 2014-50048||05/02/2015||A request for access to:||FOI 2014-50048 FOI Document 2|
|FOI 2015-50012||30/04/2015||A request for access to:||FOI 2015-50012 FOI Document 1|
|FOI 2015-50024||25/05/2015||A request for access to:||FOI 2015-50024 FOI Document 1|
|FOI 2015-50034||08/07/2015||A request for access to:||FOI 2015-50034 FOI Document 1|
A request for access to:
‘…a list of visits by any Strategic Team to the Detention Centres on Nauru and Manus Island…’
|FOI 2016-50023 FOI document 1|
A request for access to:
‘…All manuals, guidelines, policy documents, intra-departmental email, intra-departmental memos, non-privileged legal advice and legal advice over which client legal privilege is being claimed, relating to:
|FOI 2016-50106 FOI document 1|
for information relating to the 'Veterans’ Affairs Legislation Amendment (Digital Readiness and Other Measures) Bill 2016' under Freedom of Information:
"I request copy of all notes, records, minutes, and any and all other documents and records in the Commonwealth Ombudsman's possession and/or control that relate to this "consultation with the Commonwealth Ombudsman" that DVA and/or the Minister for Veterans' Affairs or any other Commonwealth official or Minister had with the Commonwealth Ombudsman (whether directly with the Commonwealth Ombudsman or any staff member of the Commonwealth Ombudsman).
As this matter is being publicly reported and debated in the media, and has generated considerable controversy, this is a matter of public importance and interest, and given these "consultations" are fairly recent events (the subject of Hot Issues Briefs and Question Time Briefs, etc), these records will be well known to OAIC staff and immediately to hand. I therefore argue that it would contrary to the objects and objectives of the Freedom of Information Act to seek to levy charges for access.
Furthermore, I do not consent to the redaction or obfuscation of the names of Commonwealth officials and elected representatives, in any records that fall within the scope of this FOI request."
|FOI 2017-50016 FOI documents 1-5|
A request for access to: