General information about living and studying in Australia
- Study in Australia - information about living and studying in Australia: www.studyinaustralia.gov.au
- Study Melbourne - the Study Melbourne Student Centre (SMSC) is a ‘one stop shop’ where international students in Victoria can access a range of free support, information and welfare services: www.studymelbourne.vic.gov.au/help-and-advice/support-services/study-melbourne-student-centre
- Study Sydney - information on studying, living and working in Sydney: http://www.study.sydney/
- Study Queensland - information on studying, living and working in Queensland: http://www.studyqueensland.qld.gov.au/
- Brisbane Student Hub: https://www.qldstudenthub.qld.gov.au/
- Gold Coast Student Hub: https://www.goldcoaststudenthub.com/
- Study Adelaide - information on studying, living and working in Adelaide: https://studyadelaide.com/
- Study Perth - information on studying, living and working in Perth: https://www.studyperth.com.au/
- Study NT - information on studying, living and working in Australia’s Northern Territory: http://www.studynt.nt.gov.au/
- Study Tasmania - information on studying and living in Tasmania: http://study.tas.gov.au/
- My Future - career information and resources provided as a joint initiative of the Commonwealth, state and territory governments: https://www.myfuture.edu.au
The legal framework for international students in Australia
- Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) - all the education providers who are registered to teach overseas students in Australia: http://cricos.education.gov.au/
- Education Services for Overseas Students (ESOS) framework - factsheets about the Education Services for Overseas Students framework: https://internationaleducation.gov.au/regulatory-information/pages/regulatoryinformation.aspx
- Tuition Protection Service - assists international students whose education providers are unable to fully deliver their course of study: www.tps.gov.au
- Department of Home Affairs - student visa information: http://www.homeaffairs.gov.au/Trav/Stud
- ISANA International Education Association Inc. - Information and resources for international students about the Education Services for Overseas Students protection framework on http://www.isana.org.au/esosforstudents/
Protecting your human, legal and consumer rights
- Fair Work Ombudsman - takes complaints about work rights and breaches of workplace laws www.fairwork.gov.au/
- Sydney: Redfern Legal Centre International Students Legal Advice Service - http://rlc.org.au/our-services/international-students
- Queensland: Caxton Legal Centre inc. - runs a consumer law service. You can get advice about debts, consumer credit or problems with service providers including your education service provider. https://caxton.org.au/how-we-can-help/consumer-credit-law/
- Victoria: Consumer Affairs Victoria- provides information for international students about renting in Victoria, and general consumer rights: https://www.consumer.vic.gov.au/internationalstudents
- Australian Competition and Consumer Commission - ensures that individuals and businesses comply with Australian Competition, fair trading, and consumer protection laws: www.accc.gov.au
- Australian Human Rights Commission - promotes and protects human rights in Australia, including rights against sexual discrimination and harassment: www.humanrights.gov.au
Organisations representing international students:
- Australian Federation of International Students (AFIS) - unites international students in Victoria and addresses their interests and needs: www.afis.org.au
- Council for International Students Australia (CISA) - the national peak student representative body for international students studying at postgraduate, undergraduate, private college, TAFE, ELICOS and foundation levels: www.cisa.edu.au
Organisations representing education providers:
- The Australian Council of Private Education and Training - represents quality private education providers in Australia across all education sectors: www.acpet.edu.au
- English Australia is the national peak body for the English language sector of international education in Australia: www.englishaustralia.com.au
Other Ombudsman services
- State and Territory Ombudsman's offices - take complaints about public education providers in Australia: https://www.ombudsman.gov.au/what-we-do/Otherbodies
- The Training Advocate in South Australia - If you are an international student in South Australia, the Office of the Training Advocate can provide you with independent advice or guidance about all aspects of living, working or studying in South Australia. http://www.trainingadvocate.sa.gov.au/home/international-students