Careers

The Office of the Commonwealth Ombudsman (the Office) provides a professional and impartial complaint-handling and investigation service to the Australian Community. Working with us will provide you with the opportunity to impact how people experience and interact with government services.

You will also be part of an organisation that:

  • continuously strives to improve the quality of service provided to clients
  • endeavors to create an encouraging and rewarding working environment.
  • recognises the importance of a healthy work life balance.

We employ people from a variety of professional backgrounds that enables our workforce to be innovative and successful. We support the professional development of all employees, providing them with the skills necessary to progress their career to the next level.

We are a great place to work.

Benefits and conditions

Our Office is an equal opportunity workplace that values diversity, inclusion and flexible working conditions. Aboriginal and Torres Strait Islander people, people with a disability and people from culturally diverse backgrounds are encouraged to apply.

The Office's conditions are set out in the current Enterprise Agreement. Please note these conditions are applicable only to non-SES vacancies.

Temporary/non-ongoing employment register

The Office’s temporary employment register is open for candidates to register a general expression of interest (EOI) for short-term temporary (non-ongoing) employment, as positions become available.

Temporary work may arise in any work area, across any of our offices located in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.

When submitting an EOI please ensure you provide an updated resume.

Please send your application by email to human.resources@ombudsman.gov.au. Applications will be kept for a period of 12 months from date of receipt.

Please note this is a register of interest only.  There is no guarantee that any offer of employment will result.  You are encouraged to apply separately for any advertised positions that suit your skill set and career aspirations.

We will continue to review our register and may contact you if a position that matches your experience and qualifications arises.

Thank you for your interest in working for the Commonwealth Ombudsman.