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Transmittal | Foreword | Ombudsman's review | Organisation | Performance | Management and accountability | Challenges | Promoting good administration | Looking at the agencies | Thirty changes

List of tables and figures

References

List of tables
and figures

Compliance index

References list of tables and figures

Tables

Table 3.1 Summary of outcome and outputs price

Table 3.2 Summary of outcome and outputs performance

Table 3.3 Approaches and complaints, by method received, 2003–04 to 2006–07

Table 3.4 Time to finalise investigated complaints, by selected agencies, 2006–07

Table 3.5 Internal review of Ombudsman action, requests and decisions, 2006–07

Table 4.1 Staffing profile, by level and gender, at 30 June 2007

Table 4.2 Staffing profile, by location, at 30 June 2007

Table 4.3 Expenditure on consultancy contracts, 2004–05 to 2006–07

Table 7.1 Defence-related approaches and complaints, 2003–04 to 2006–07

Table 7.2 Reports under s 486N of the Migration Act, received by the Ombudsman, 2006–07

Table 7.3 Legislative basis for Commonwealth Ombudsman oversight of law enforcement activities

Table 7.4 Approaches and complaints received, and investigations, by the PIO, 2006–07

Table 7.5 Agencies about which a modest number of approaches and complaints are received, by number received, 2002–03 to 2006–07

Appendixes

Table A1 Approaches and complaints received and finalised about Australian Government agencies, remedies recommended, 2006—07, Ombudsman Act 1976 (including freedom of information)

Table A2 Australian Federal Police complaints received, complaint issues finalised, 2006–07

Table A3 Australian Federal Police method of handling complaint issues finalised, 2006–07

Table A4 Consultancy Services, 2006–07

Figures

Figure 2.1 Commonwealth Ombudsman organisational structure at 30 June 2007

Figure 3.1 Time taken to finalise all approaches and complaints, 2003–04 to 2006–07

Figure 7.1 Approaches and complaints received about within jurisdiction agencies, 2006–07

Figure 7.2 Australian Taxation Office approach and complaint trends, 2002–03 to 2006–07

Figure 7.3 Centrelink approach and complaint trends, 2002–03 to 2006–07

Figure 7.4 Child Support Agency approach and complaint trends, 2002–03 to 2006–07

Figure 7.5 Department of Employment and Workplace Relations approach and complaint trends, 2002–03 to 2006–07

Figure 7.6 Department of Immigration and Citizenship approach and complaint trends, 2002–03 to 2006–07

Figure 7.7 Australian Federal Police approach and complaint trends, 2002–03 to 2006–07

Figure 7.8 Australia Post approach and complaint trends, 2002–03 to 2006–07

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