All Speeches

Ombudsman role:

2018

17 September 2018: OSO presentation at SYMPLED – Symposium on leading education recruitment
Overseas Students Ombudsman:

30 August 2018: Presentation at Australian Council for Private Education and Training (ACPET) National Conference
Commonwealth Ombudsman:

27 June 2018: OSO Presentation at Council of International Students Annual Conference
Overseas Students Ombudsman:

10 March 2018: OSO presentation at Australian Federation of International Students Information Day
Overseas Students Ombudsman:

21 February – 9 March 2018: OSO presentation at Tuition Protection Service provider information sessions
Overseas Students Ombudsman:

2017

8 December 2017 OSO Presentation ISANA-ANZSSA Annual Conference
Overseas Students Ombudsman:

10 November 2017: OSO Presentation ISANA PD Session
Overseas Students Ombudsman:

7-8 July 2017: OSO presentation CISA Conference, Canberra
Overseas Students Ombudsman:

July 2017: Lessons learnt about digital transformation and public administration: Centrelink’s online compliance intervention
Commonwealth Ombudsman: Project team – Amie Meers, Suseela Durvasula, Thomas Newton, Louise Macleod

11 May 2017: OSO presentation NEAS, Sydney
Overseas Students Ombudsman:

5 April 2017: OSO ICEF Presentation, Cairns
Overseas Students Ombudsman:

5 April 2017: OSO presentation Universities Australia Deputy and Pro Vice Chancellors Meeting, Brisbane
Overseas Students Ombudsman:

18 March 2017: OSO presentation AFIS Information Day, Melbourne
Overseas Students Ombudsman:

22 February 2017: OSO presentation for the Council for International Education, Adelaide
Overseas Students Ombudsman:

13 - 24 February 2017: OSO presentation for TPS National Roadshow (various cities)
Overseas Students Ombudsman:

2016

20 October 2016: OSO poster presentation to the Australian International Education Conference, Melbourne
Overseas Students Ombudsman:

17 October 2016: OSO presentation to the National Overseas Students Complaint Handlers Forum, Melbourne
Overseas Students Ombudsman:

11 October 2016: OSO presentation to a delegation from the Ombudsman Republik Indonesia, Canberra
Overseas Students Ombudsman:

22 September 2016: OSO presentation to the English Australia conference, Hobart
Overseas Students Ombudsman:

2 September 2016: OSO tips for CISA grievance officers, national teleconference
Overseas Students Ombudsman:

22 July 2016: Commonwealth Ombudsman - Improving public administration through oversight
Commonwealth Ombudsman: A speech by Richard Glenn, Acting Commonwealth Ombudsman to the 2016 Australian Institute of Administrative Law Conference

13 April 2016: OSO Presentation for ANZA Melbourne
Overseas Students Ombudsman: OSO Complaints trends, issues and lessons learnt, ANZA workshop, Melbourne, 13 April

6 and 15 April 2016: ISANA PD workshop - OSO presentation Canberra, Sydney
Overseas Students Ombudsman: ISANA Professional Development Workshop, Canberra, Sydney, 6 and 15 April

12 March 2016: AFIS panel presentation
Overseas Students Ombudsman: Australian International Federation of Students presentation, Melbourne, 12 March 2016

25 February 2016: Four years of the OSO presentation to Study Melbourne
Overseas Students Ombudsman: Four years of the OSO, Study Melbourne Advisory network Meeting, Melbourne, 25 February 2016

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