Investigation Reports

Ombudsman role:

2018

  • June 2018: Bupa Health Insurance Hospital Policy Changes
    This report discusses two changes that are being made by Bupa which will have a detrimental impact on consumers. The first is policy restrictions becoming exclusions on Bupa’s basic and mid-level hospital policies. The second is alterations that Bupa has made to its medical gap scheme affecting non-contracted hospital and public hospital admissions.
  • 2017 State of the Health Funds Report
    Commonwealth Ombudsman 2017-State-of-the-Health-Funds-Report.pdf page.

2017

2015

2014

2013

2012

2011

2010

2009

2008

2007

2006

2005

2004

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