- Quarterly Five: July to September 2018 - During this quarter we received 3,339 complaints, closed 1,670 complaints, commenced 21 preliminary inquiries and commenced 10 investigations.
- Quarter Four: April to June 2018 - During this quarter we received 1,432 complaints, closed 641 complaints, commenced 38 investigations and finalised nine investigations.
- Quarter Three: January to March 2018 - This is the third quarterly update covers the period from 1 January–31 March 2018
- Quarter Two: October to December 2017 - This update provides statistical data on complaints received, complaints closed and open complaints
- Quarter One: July to September 2017 - This update outlines the Office’s initial observations in relation to complaints received for the period 1 July 2017 to 30 September 2017