Skip to the main navigation Skip to the content

Publications and media

Reports

• Annual reports
• Investigation reports
• Inspection reports
• Immigration detention review reports
• International program reports
• Taxation Ombudsman activities reports

Media releases

• 20 Oct 2011: Ombudsman resigns
• 13 Oct 2011: Covert policing practices continue to improve
• 13 Oct 2011: Response to commentary about Ombudsman actions—May 2011 Budget Estimates
• 12 Oct 2011: Whistleblowing key to improving public sector integrity
• 07 Oct 2011: Media alert: Launch of Whistling While They Work: A good-practice guide for managing internal reporting of wrongdoing in public sector organisations
• All media releases

Better practice guides

• Automated Assistance in Administrative Decision-Making
• Better practice guide to complaint handling
• Better practice guide to managing unreasonable complainant conduct

Brochures and posters

Brochures

• Making a complaint - English
• Making a complaint - other languages

Posters

• Role and services of the Commonwealth Ombudsman
• Role and services of the Commonwealth Ombudsman for Aboriginal and Torres Straight Islander people
• Role and services of the Commonwealth Ombudsman in Amharic, Arabic, Simplified Chinese, Traditional Chinese, Dinka, Spanish, Swahili, Tirinya, Vietnamese

Fact sheets

View fact sheets

Speeches and presentations

View speeches and presentations

Issues papers

View Issues papers

Submissions

View Submissions

Editorials

View Editorials

Other resources

View Other resources

Indigenous content

Latest media releases

• 19 Apr 2011: Interpreters key to good Government-Indigenous relationships
• 16 Dec 2010: Red tape causes Indigenous programs to fail
• 24 Aug 2010: Failure to provide review rights to people under Income Management in the Northern Territory
• 20 Dec 2009: Better engagement with Indigenous Australians needed on program development & delivery
• 14 Dec 2009: Joint media release from the Commonwealth Ombudsman and NT Ombudsman—Cutting red tape in the Red Centre

Latest reports

• Monitoring closing the gap programs in the Northern Territory January—June 2011 (1.29MB)

• Monitoring closing the gap programs in the Northern Territory July—December 2010 (48.72KB)

• Talking in Language: Indigenous language interpreters and government communication—05|2011 (545.32KB)

• Administration of funding agreements with regional and remote indigenous organisations—16|2010 (2.68MB)

• Report 10|2010 — Department of Families, Housing, Community Services and Indigenous Affairs and Centrelink: Review rights for Income managed people in the Northern Territory, August 2010 (384.93KB)

View all indigenous content

Twitter feed

• Position advertised: Commonwealth Ombudsman - http://t.co/eTgGC6kZ
  Tweeted: 13 Dec 2011 - 11:25am
• Opening statement by the Commonwealth Ombudsman Allan Asher at Additional Estimates, 17/10/11: http://t.co/hylDdbcz
  Tweeted: 19 Oct 2011 - 07:01pm
• #OmbConf11 early bird extended to 27/10/11 - http://t.co/n2Tl6IED
  Tweeted: 19 Oct 2011 - 08:59am
• Watch a video of Sam outlining the themes for his #OmbConf11 presentation: http://t.co/EAFHeXwU
  Tweeted: 14 Oct 2011 - 02:35pm
• Sam Cawthorn, CEO of Empowering Enterprises will be speaking at #OmbConf11.
  Tweeted: 14 Oct 2011 - 02:34pm
• All tweets
• Accessible Twitter

Publications and media

• Better practice guides
• Brochures and posters
• Fact sheets
• Indigenous content
• Media releases
• Reports
• Speeches and presentations
• Issues papers
• Submissions
• Editorials
• E-bulletins
• Other resources