AAT

Administrative Appeals Tribunal

ACC

Australian Crime Commission

ACLEI

Australian Commission for Law Enforcement Integrity

ACMLJ

Australian Centre for Military Law and Justice

ACT

Australian Capital Territory

ADF

Australian Defence Force

AFP

Australian Federal Police

AFP Act

Australian Federal Police Act 1979 (Cth)

AIAL

Australian Institute of Administrative Law

ANAO

Australian National Audit Office

ANZOA

Australian and New Zealand Ombudsman Association

ANU

Australian National University

AO

Officer of the Order of Australia

APOR

Australasian and Pacific Ombudsman Region

APRA

Australian Prudential Regulation Authority

APS

Australian Public Service

APSC

Australian Public Service Commission

AQIS

Australian Quarantine and Inspection Service

ARO

authorised review officer

ASIC

Australian Securities and Investments Commission

ATO

Australian Taxation Office

AusAID

Australian Agency for International Development

CDDA

Compensation for Detriment caused by Defective Administration

CDF

Chief of the Defence Force

CIS

Complaints Investigation Scheme

CIU

Compliance and Investigation Unit

CLERP 7

Corporations Legislation Economic Reform Program

COAG

Council of Australian Governments

Complaints Act

Complaints (Australian Federal Police) Act 1981 (Cth)

Crimes Act

Crimes Act 1914 (Cth)

CSA

Child Support Agency

CSC

Customer Service Centre

Cth

Commonwealth

DAFF

Department of Agriculture, Fisheries and Forestry

DEEWR

Department of Education, Employment and Workplace Relations

DFO

Defence Force Ombudsman

DHA

Defence Housing Australia

DHOAS

Defence Home Ownership Assistance Scheme

DHS

Department of Human Services

DIAC

Department of Immigration and Citizenship

DPO

Departure Prohibition Order

DSP

disability support pension

DVA

Department of Veterans' Affairs

ed.

editor

EIBAG

Equine Influenza Business Assistance Grant

EL

Executive Level

EPBC Act

Environment Protection and Biodiversity Conservation Act 1999 (Cth)

ESSP

Economic Security Strategy payment

FaHCSIA

Department of Families, Housing, Community Services and Indigenous Affairs

FOI

freedom of information

FOI Act

Freedom of Information Act 1982 (Cth)

FTB

family tax benefit

GEERS

General Employee Entitlements and Redundancy Scheme

G4S

G4S Australia Pty Ltd

GFU

Global Feedback Unit

GIC

General Interest Charge

GST

goods and services tax

Hon.

Honourable

IAOLAS

Indonesian Australian Ombudsman Linkages and Strengthening

IDC

Immigration Detention Centre

IGADF

Inspector–General of the Australian Defence Force

IOI

International Ombudsman Institute

ISU

Intake Screening Unit

IT

information technology

JCA

job capacity assessment

JNM

Job Network Member

JOIN

Joint Outreach Initiative Network

MAP

Migration Assessment Policy

Migration Act

Migration Act 1958 (Cth)

MP

Member of Parliament

NAIDOC

National Aboriginal and Islander Day Observance Committee

NSA

newstart allowance

NSW

New South Wales

NT

Northern Territory

NTER

Northern Territory Emergency Response

OCPNG

Ombudsman Commission of Papua New Guinea

ODM

original decision maker

OH&S

occupational health and safety

OH&S Act

Occupational Health and Safety Act 1991 (Cth)

Ombudsman Act

Ombudsman Act 1976 (Cth)

ORI

Ombudsman of the Republic of Indonesia

PAYG

pay as you go

PCT

Public Contact Team

PIO

Postal Industry Ombudsman

PNG

Papua New Guinea

PPO

private postal operator

Privacy Act

Privacy Act 1988 (Cth)

Prof.

Professor

PRS

Professional Standards

Public Service Act

Public Service Act 1999 (Cth)

Qld

Queensland

RAAF

Royal Australian Air Force

RCS

residential classification scales

ROG

redress of grievance

RSA

refugee status assessment

rtd

retired

s

section

SA

South Australia

SD Act

Surveillance Devices Act 2004 (Cth)

SES

Senior Executive Service

SGC

superannuation guarantee charge

SNP

School Nutrition Program

SSAT

Social Security Appeals Tribunal

TAS

Tasmania

TFN

tax file number

TGA

Therapeutic Goods Administration

TIA Act

Telecommunications (Interception and Access) Act 1979 (Cth)

TRA

Trades Recognition Australia

UK

United Kingdom

US

United States of America

VIC

Victoria

VIDC

Villawood Immigration Detention Centre

WA

Western Australia