CHAPTER 3Performance report

Introduction

This chapter details the performance of the office based on the outcomes and outputs structure set out in the Portfolio Budget Statements and Portfolio Additional Estimates Statements 2006–07.

The office of the Commonwealth Ombudsman has one outcome supported by two outputs:

• Outcome: Administrative action by Australian Government agencies that is fair and accountable
  Output 1: Review of administrative action
  Output 2: Review of statutory compliance in specified areas.

Our original price of outputs of $17.816 million was increased at Additional Estimates by $1.183 million for an increase in workload associated with the introduction of the Welfare to Work Programme, implementation of the Law Enforcement (AFP Professional Standards and Related Measures) Act 2006 and amendments to the Telecommunications (Interception and Access) Act 1979.

This chapter outlines our achievements against the outputs and broadly explains the ways in which we continue to work towards the outcome.

A financial overview is provided in Chapter 4—Management and accountability. Full details of the total price of agency outputs of the Ombudsman’s office are provided in Note 15 of the Financial Statements of this report.