Brochures and posters

Brochures

The Commonwealth Ombudsman’s office has a range of brochures and information sheets available to the public. This material details the functions of each Ombudsman jurisdiction and provides a guide to using the services of the office. Please use the Publications order form if you wish to request hardcopies.

If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450. If you are hearing, sight or speech impaired, a TTY Service is available through the National Relay Service on 133 677.

Making a complaint brochure

Making a complaint brochure - English

This brochure describes the kinds of complaints the Commonwealth Ombudsman can investigate, how to make a complaint and how complaints are handled.

View Making a complaint brochure onscreen

Posters

Poster - indigenous

Poster - Indigenous

A3 poster explaining the role and services of the Commonwealth Ombudsman for Aboriginal and Torres Strait Islander people

View indigenous poster onscreen

Poster - multilingual

Poster - Multilingual

A3 poster explaining the role and services of the Commonwealth Ombudsman in the following languages: Amharic, Arabic, Simplified Chinese, Traditional Chinese, Dinka, Spanish, Swahili, Tigrinya, Vietnamese

View multilingual poster onscreen