Making a complaint

Make a complaint

Enquiries 9am - 5pm (AEST) Monday to Friday - 1300 362 072 (Calls from mobile phones are charged at mobile phone rates.)

Complaints can be made in writing, by phone, in person or by using our online complaint form

Our offices are located in Adelaide, Alice Springs, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth and Sydney.