Our office

This section provides information about the role and functions of the Ombudsman's office.

  • What we do
    In Australia, there is a Commonwealth Ombudsman as well as State and Territory ombudsman. The current Commonwealth Ombudsman is Mr Colin Neave.
  • Current Ombudsman
    The Appointment of Mr Colin Neave to the role of Commonwealth Ombudsman was announced on Thursday 16 August 2012.
  • Organisation chart
    This chart shows the high level structure of the current office.
  • Our inspections role
    The Ombudsman has statutory responsibility for inspecting the records of law enforcement and other enforcement agencies in relation to the use of covert powers.
  • Service charter
    The Service Charter sets out the standards of service you can expect from us.
  • Strategic plan
    Commonwealth Ombudsman strategic plan.