Government accountability
Corporate Information
Our national office is located in Canberra and we have State and Territory offices in Adelaide, Brisbane, Darwin, Hobart, Melbourne, Perth and Sydney. The Ombudsman and Deputy Ombudsman are based in Canberra along with five Senior Assistant Ombudsman, who manage the specialist complaint handling teams.
The Office of the Commonwealth Ombudsman's ABN number is: 53003678148.
- Annual reports
Electronic versions of our annual reports from 2002-2003. - Service Charter
The Commonwealth Ombudsman’s services are available to anyone who has a complaint about an Australian Government agency which they have been unable to resolve. - Strategic Plan
The current strategic plan outlines our action agenda for 2008 - 11. - Portfolio Budget Statements and Additional Estimates Statements 2008-09
The Commonwealth Ombudsman is part of the Department of Prime Minister & Cabinet portfolio. This is a link to their website. - Administrative files
The Commonwealth Ombudsman's indexed file list is pursuant to the requirements of the Continuing order of the Senate - Indexed list of departmental and agency files (Harradine motion). - Legal services expenditure
Under Paragraph 11.1(ba) of the Legal Services Directions 2005, the Office of the Commonwealth Ombudsman is obliged to make publicly available its legal services expenditure for the previous financial year. - Organisation chart
Chart showing the organisational structure of the Ombudsman's office.
Tenders, contracts, consultancies and grants
- Tenders, contracts and consultancies
Information about all open tenders is available on AusTender - the Australian Government Electronic Tender System. - Grants
The Office of the Commonwealth Ombudsman does not administer discretionary grant programs. - Procurement plan
Our current Procurement Plan is available on the AusTender website. - Senate Order on government agency contracts
Details are provided for contracts entered into by the Commonwealth Ombudsman which provide for a consideration to the value of $100,000 or more and which have not been fully performed as at 30 June 2010 or which have been entered into during the 12 months prior to 30 June 2010.