About us

  • Our office
    This section describes the establishment of the Ombudsman's office, who we are, what we do and how we can help you. Our service charter and strategic plan can also be found here.
  • Our history
    Contains a general history of the Ombudsman's office in Australia with profiles of each Commonwealth Ombudsman and timelines of legislative changes and responsibilities during their respective periods of office.
  • Government accountability
    Contains lists of our administrative files, Freedom of Information procedures, Portfolio Budget Statements and other information related to accountability and transparency.
  • Complaints about us
    If you are unhappy with our service or decision and would like to make a complaint, please contact us.
  • Working with others
    We are committed to ensuring that all Australians are aware of the services and assistance available from the Commonwealth Ombudsman.
  • Events
    Contains information on events related to the Office of the Commonwealth Ombudsman.