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You can also make complaints to one of the industry-sponsored ombudsman schemes which handle complaints for services such as: banking, telecommunications, health insurance, superannuation, and public utilities like electricity.

Banking and Financial Services Ombudsman
Credit Ombudsman
Employee Ombudsman (SA)
Energy and Water Ombudsman NSW (EWON)
Energy and Water Ombudsman Victoria (EWOV)
Energy Ombudsman Queensland (QLD)
Energy Industry Ombudsman SA
Energy Ombudsman TAS
Energy Ombudsman WA
Financial Ombudsman Service
Private Health Insurance Industry Ombudsman
Produce and Grocery Industry Ombudsman
Public Transport Ombudsman VIC
Superannuation Complaints Tribunal
Telecommunications Industry Ombudsman

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