Publications

Annual reports
Electronic versions of our annual reports from 2002-2003.

Brochures
The Commonwealth Ombudsman’s office has a range of brochures and information sheets available to the public.

Better practice guides, fact sheets and information for agencies
Better practice guides the Commonwealth Ombudsman has published or made a significant contribution, and information and fact sheets for agencies in dealing with the Ombudsman’s office.

Immigration detention review reports tabled in Parliament
For the Ombudsman’s reports to the Secretary about people in immigration detention (six, 12 and 18 month reviews) see Reports sent to the Secretary of the Department of Immigration and Citizenship.

Inspection reports
The Ombudsman inspects the accuracy and comprehensiveness of records of selected law enforcement activities.

International reports
Publications produced as part of our work within the international community of ombudsmen.

Investigation reports
The Ombudsman investigates the administrative actions of Australian Government agencies and officers.

Ombudsman e-bulletin
The Commonwealth Ombudsman's e-bulletins describe recent case studies of finalised complaints where lessons can be drawn from them that are considered to be of interest to a wider audience.

Posters
Downloadable posters explaining the Ombudsman's role and services

Reports sent to the Secretary of the Department of Immigration and Citizenship
For the Ombudsman’s reports to Parliament about people in long-term immigration detention (24 months or more) see Immigration detention review reports tabled in Parliament.

Submissions
From time to time the Ombudsman makes a submission to a Parliamentary committee. Some of these submissions are available in this section.

Taxation activities report
Annual reports are available relating to the Ombudsman's role of Taxation Ombudsman.