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Contact us


Enquires Monday to Friday 9am—5pm (AEST); 7am—4pm Western Australia
Phone 1300 362 072 (local call charge - calls from mobile phones at mobile phone rates)
Email ombudsman@ombudsman.gov.au
SMS 0413 COM OMB (0413 266 662) (standard carrier rates apply)
Postal GPO Box 442, CANBERRA ACT 2601

Complaints can be made in writing, by phone, in person or by using our online complaint form (opens in new window).

Our Public Contact Team provides a central information and response service for all approaches and complaints to the Ombudsman's office.

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Feedback

Your feedback is important to us. If you have any questions, comments or suggestions about this site or any information contained in this site, click on the 'feedback' heading link to email us at ombudsman@ombudsman.gov.au

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Our offices

Contact details for our offices in Adelaide, Alice Springs, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth and Sydney.

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Seeking information from the Ombudsman's office

This section contains guidelines on seeking information from the Ombudsman's office including Freedom of Information requests.