Commonwealth Ombudsman logo

Corporate Information

Our national office is located in Canberra and we have State and Territory offices in Adelaide, Brisbane, Darwin, Hobart, Melbourne, Perth and Sydney. The Ombudsman and Deputy Ombudsman are based in Canberra along with six Senior Assistant Ombudsman, who manage the specialist complaint handling teams.
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Service Charter

The Commonwealth Ombudsman’s services are available to anyone who has a complaint about an Australian Government agency which they have been unable to resolve.

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Strategic Plan

The current strategic plan outlines our action agenda for 2008–11.

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Portfolio Budget Statements

The Commonwealth Ombudsman is part of the Department of Prime Minister & Cabinet portfolio. This is a link to their website.

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Administrative files

The Commonwealth Ombudsman's indexed file list is pursuant to the requirements of the Continuing order of the Senate - Indexed list of departmental and agency files (Harradine motion).

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Organisation chart

Chart showing the organisational structure of the Ombudsman's office.

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