Private Postal Operator Register

The PIO is able to investigate complaints about the postal operators  listed below. While Australia Post is a mandatory member, the other  operators have voluntarily registered.

Register of Private Postal Operators - Current (as at 17 August 2017)
NameTrading namesABNDate of registrationDate of deregistration*Contact details
Australian Air Express Pty LtdAaE7405430733624/12/20074/08/2017PO Box 1324L
Melbourne VIC 3001
03 8633 3100
Australian Postal Corporation (includes StarTrack)Australia Post; StarTrack288649705796/10/2006 GPO Box 9911
MELBOURNE VIC 3001
13 POST (13 76 78) from within Australia
+61 3 8847 9045 from overseas
Cheque-Mates Pty Ltd 510020824667/11/2006 PO Box 504
Chester Hill NSW 2162
02 9743 9547
D & D Mailing Services 326110498796/10/2006 16 Elonera Rd
Noble Park Vic 3179
03 9790 5844
Federal Express (Australia) Pty Ltd 350031000526/10/2006 PO Box 656
Mascot NSW 1460
02 9565 0777
The Mailing House 450030617296/10/200630/06/2017PO Box 255
Rydalmere BC NSW 1701
02 8845 6000

* Under section 19ZC(2)(b) of the Ombudsman Act 1976 (Cth), the Postal Industry Ombudsman must remove the PPO from the Register of PPOs 12 months after the deregistration date.