The  2016-17 Corporate Plan for the Office of the Commonwealth Ombudsman has been prepared as required under sub-section 35(1)(b) of the Public Governance, Performance and Accountability Act 2013 (the PGPA Act) and describes how the office will deliver on its purpose and strategic direction; and will form the strategic foundation for the day-to-day work and planning processes for the office. The Corporate Plan summarises how the office will work in the 2016-17 financial year and the four year period from 2016-17 to 2019-20.

Corporate Plan